Riding high on the e-literacy, the Thiruvananthapuram Division of the Southern Railway, has achieved a significant milestone in digital ticketing, with one out of every five unreserved tickets now being taken by passengers through the RailOne Mobile Application.
The Division has emerged as one of the leading railway divisions under the Southern Railways in promoting the adoption of Indian Railways’ unified digital platform. RailOne’s usage in Unreserved Ticketing System (UTS) bookings in the Division has reached an average of 20% of total UTS (unreserved ticketing system) tickets, with the figure often crossing 25% during weekends, demonstrating the increasing acceptance of digital ticketing among passengers, according to the southern railway officials.
The achievement is also part of the result of frequent awareness and outreach efforts undertaken across railway stations and trains throughout the Division by the railway authorities. RailOne serves as Indian Railways’ integrated digital platform, providing passengers access to multiple services through a single application.
The App allows passengers to book Unreserved tickets even before reaching the station, thereby avoiding queues at ticket counters and saving valuable travel time. Tickets can also be taken through RailOne at stations by scanning station-specific QR codes displayed on the premises, enabling quick selection of the originating station and seamless ticket booking.
