According to the global football governing body, the error resulted in certain tickets being displayed with inaccurate prices during checkout and in completed transaction records.
The Fédération Internationale de Football Association (FIFA) has cancelled a number of tickets for the 2026 FIFA World Cup after discovering a pricing error that allowed some fans to obtain tickets at incorrect rates during a recent sales window.
In a notification sent to affected customers, and later shared on X and confirmed, FIFA said it identified and corrected a malfunction in its ticketing system that impacted a limited number of ticket purchases made through its official ticketing platform on May 21, 2026.
According to the global football governing body, the error resulted in certain tickets being displayed with inaccurate prices during checkout and in completed transaction records.
"As part of these efforts, we identified and resolved an issue with ticket pricing that affected a small number of tickets sold on FIFA.com/tickets on 21 May 2026," the organisation stated.
