A truce of sorts has quelled the return-to-office wars that have raged in the post-pandemic workplace.
Hybrid work policies, which require some in-office work while allowing flexibility to work from home, have become commonplace. In 2023, only 20% of companies had implemented hybrid policies. That number had shot up to 38% in 2024 and to 42% in 2025, according to the workplace survey Flex Index.
Hybrid work supporters can point to research suggesting that hybrid policies improve employee retention and decrease turnover. Some human resource professionals agree, citing their personal experience, with some job seekers seeing hybrid work as a bare-minimum expectation as they consider opportunities.
As business scholars who study management and communication technologies, we have discovered a more complicated picture. Our research shows that employees actually have more mixed feelings about hybrid work, with some becoming disillusioned. In fact, a hybrid solution may not always be the sustainable compromise it’s hyped to be.
A changing workplace landscape
