More than six in 10 people seek mental health advice through artificial intelligence (AI), even though 45% are dissatisfied with the advice they receive, according to a new survey by AXA and IPSOS.
The latest edition of the annual Mind Health Report found that 68% of people are potentially affected by anxiety, stress or depression, even at mild levels. The figure rises to 85% among those aged 18 to 24 years.
The study was conducted by the health insurance company AXA and the multinational market research firm IPSOS. It analysed interviews from 19,000 adults aged 18 to 75 across 18 countries, between 12 January and 16 February 2026.
Researchers found that 46% of people reported that they are struggling or languishing. The most commonly listed feeling was being “down-hearted and blue,” a response cited by 65% of respondents.
Young people suffer the most
