Ladies and gentlemen, a cautionary tale. A colleague, travelling from America, is persuaded during some irrational fit of logic that she should check in her three-day bag. Something she rarely does.On arriving at Heathrow, with British Airways, it transpires that the baggage carousel is bust. Customers are advised that their bags will be taken to a local storage warehouse and returned the following day.Financial TimesSubscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Fetching latest articles