Krisp Names Graham Brown Chief Growth Officer for Europe and Africa
Industry veteran joins to lead growth across the Europe and Africa as Voice AI adoption accelerates across global customer operations.
Krisp, the leader in real-time Voice AI, today announced the appointment of Graham Brown as Chief Growth Officer, Europe and Africa. Brown will lead Krisp's commercial strategy across the UK, Europe and Africa, reporting to Chief Commercial Officer Harry Folloder.
Brown joins Krisp from Capita and brings nearly 30 years of contact centre experience to the role, including 25 years in CX outsourcing. He has held senior leadership positions at Alorica, HGS and Teleperformance, with a background spanning operations, quality management, transformation, client success and sales leadership.
With a focus on growing Krisp’s presence across the UK, Europe and Africa through regional customer relationships, channel partnerships, and enterprise Voice AI deployments, Brown will lead efforts to accelerate adoption across BPOs and enterprise contact centres operating increasingly complex multilingual, multi-shore customer environments.
