The Director, Public Affairs and Consumer Protection, Federal Airports Authority of Nigeria, Henry Agbebire, speaks on the plan by the agency to transform airports to gateways instead of transit facilities in response to the nation’s economic trajectory and potential passenger growth. Chinedu Eze brings the excerpts:
Looking at the mission that drives your activities, will you say that the renewed hope agenda reshaped FAAN’s operational priorities?
The Renewed Hope Agenda has given FAAN a clear national mandate to reposition our airports as engines of economic growth, not just transit points. Over the last two years, this has translated into efficiency over bureaucracy, passenger experience as a core KPI (Key Performance Indicator), and revenue optimisation through innovation. We are no longer operating as a traditional government agency; we are evolving into a service-driven, commercially aware airport authority aligned with national economic priorities.
What are the targets you aim to accomplish in the transformation plan?
Without hesitation, the crown jewel of our mission is the cultural transformation of FAAN and infrastructure upgrade. Infrastructure is visible, but culture is what sustains progress. Under the leadership of Mrs. Olubunmi Kuku, FAAN has begun a deliberate shift from a process-heavy organisation to a performance-driven institution.
