BYD New Zealand has confirmed every BYD Shark 6 owner will receive a new off-road software upgrade designed to improve the plug-in hybrid ute’s low-speed capability – and it’ll arrive free via an over-the-air update.

Called 'Crawl Mode', the feature debuts on the recently launched Shark 6 Performancebefore rolling out to existing Shark 6 Premium owners around New Zealand.

When activated, the system limits the ute to a maximum speed of 12km/h and continuously adjusts torque delivery at each individual wheel, helping maintain traction on slippery or uneven terrain. It’s also designed to improve hill descent control and make the Shark less likely to lose momentum in loose surfaces such as gravel, mud, or sand.

The update comes after the PHEV ute faced criticism from some off-road enthusiasts, who have argued the Shark’s unconventional drivetrain struggles off-road compared with traditional ladder-frame utes.

Unlike rivals such as the Ford Ranger Hybrid, GWM Cannon Alpha, Toyota Hilux, Isuzu D-Max, the Shark 6 doesn’t use a conventional transfer case with mechanical low-range gearing. Instead it relies on dual electric motors and electronic torque management, while also forgoing a traditional gearbox.