[2026-05-12 11:42:08] agent_id=customer-service-v3 stored: refund_approved=true

[2026-05-13 03:17:21] agent_id=customer-service-v3 recalled: refund_approved=true (no ticket id)

[2026-05-13 09:04:55] agent_id=customer-service-v3 recalled: refund_approved=true (different ticket)

[2026-05-13 14:38:11] agent_id=customer-service-v3 recalled: refund_approved=true (different ticket)

[2026-05-16 10:00:00] finance ops opened: 47 refunds processed, only 11 had ticket approval