Kazakhstan is betting on the digital transformation of government to drive GDP growth, improve efficiency and attract investment.
Officials say digitalisation is helping optimise public spending, increase the productivity of the state apparatus and improve tax collection through end-to-end transparency across government processes. The growing integration of artificial intelligence into public infrastructure and services is expected to accelerate that transition further.
AI is already reshaping decision-making in the public sector, from the robotic processing of mass social applications to the predictive allocation of urban and budgetary resources based on big data analysis.
The country’s Digital Government Support Center, which oversees the design and optimisation of Kazakhstan’s e-government architecture, says state investment returns from GovTech projects have exceeded almost €2 billion. Officials attribute the gains to a radical optimisation of operating costs and a reduction in shadow economy activity.
A new AI era
