AI should be used to support, not replace, efforts to understand what people think and feel, say Shane Pereira and Elvin Xing from the Institute of Policy Studies Social Lab.
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AI should be used to support, not replace, efforts to understand what people think and feel, say Shane Pereira and Elvin Xing from the Institute of Policy Studies Social Lab.
AI is good at producing neat answers, but public opinion is often less tidy than that, say two academics. (Photo: Lim Li Ting/Today)
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