SynopsisStudents and parents are experiencing fresh anxiety after board exam results. The CBSE answer sheet access and re-evaluation process is marred by technical glitches. Students report payment failures, blurred answer sheets, and portal crashes. Fake notices also added to the confusion. CBSE acknowledges the issues and promises review and improvements.CBSE board troublesEven after the declaration of board exam results, many students and parents say the stress did not end. Instead, fresh anxiety emerged during the CBSE answer sheet access and re-evaluation process, where several students reported technical glitches, payment failures and confusion on the official portal.From unexpected fee amounts to blurred answer sheets and login troubles, complaints surfaced across social media as students tried to apply for photocopies and re-checking of marks within the limited deadline window.Payment errors trigger panic among studentsSeveral students claimed they faced serious issues while making payments for answer sheet services. Screenshots shared online showed unusually high amounts appearing during the application process.In one case, a student reportedly saw the fee crossing Rs 69,000, while another claimed the amount for a few answer sheets rose into lakhs instead of a few hundred rupees. CBSE later admitted that technical problems had affected the system and assured users that refunds would be processed.Glitches during CBSE's re-evaluation processMany students also complained that money was deducted from their accounts, but the portal failed to confirm successful submission of applications. Some worried they could miss the deadline because payment statuses remained stuck for hours.Blurred answer sheets raise fresh concernsStudents who downloaded scanned copies of answer sheets said several pages were unclear or difficult to read. Some alleged that pages were missing completely, making it hard for them to decide whether they should apply for re-evaluation.One Class XII student also claimed that the Physics answer sheet uploaded under his roll number belonged to another candidate. CBSE later clarified that the correct answer sheet had already been sent to the student through email.Parents also questioned the evaluation process in some cases, alleging that marks were not awarded despite answers matching the official answer key.Portal crashes add to pressureTechnical issues on the portal added to the confusion during crucial application hours. Several students reported login failures even after entering the correct credentials.On one of the major application days, users said the portal remained slow or inaccessible for hours, leading to heavy traffic later in the evening. Students also complained about captcha codes not appearing properly and payment pages repeatedly redirecting instead of completing transactions.CBSE later advised students not to make duplicate applications, saying delays in status updates were happening because of high traffic on the portal.Fake notices create confusion onlineApart from technical glitches, fake circulars circulating on social media created further panic among students and parents.One viral message falsely claimed that the photocopy and re-evaluation process had been cancelled. At the same time, repeated deadline extensions for obtaining scanned answer sheets also led to uncertainty over timelines.Questions were also raised over CBSE’s new on-screen marking system, with some parents and students wondering whether the transition had been implemented too quickly.CBSE says concerns will be reviewedCBSE said all genuine complaints related to evaluation and scanned answer books would be examined through the prescribed process by subject experts.The board also urged students and parents not to panic over evaluation-related concerns.To improve the system, CBSE has involved experts from IIT Madras and IIT Kanpur to study the process and suggest improvements. Four public sector banks have also been asked to strengthen the payment gateway system to avoid future glitches.Student faces trolling after raising complaintThe issue also spilled onto social media in one case involving Class XII student Vedant Srivastava, who claimed that the Physics answer sheet linked to his roll number was not his own.After posting screenshots comparing handwriting samples from different papers, the student faced trolling online. Some social media users accused him of trying to damage CBSE’s reputation, while others later came forward in his support.Read More News on