Elevance Health Expands Access to Digital Tools, Helping Bridge the Healthcare Digital Divide

Elevance Health is advancing its commitment to improving healthcare access by addressing one of healthcare’s most pressing challenges: the digital divide. Through innovative programs like Get Connected for Health and services offered by CareBridge, a subsidiary of Elevance Health, the company is helping ensure that individuals - especially those in underserved communities - have the tools, connectivity, and support needed to help them better manage their healthcare.

Access to digital health tools has become increasingly essential in today’s healthcare environment. Yet millions of Americans still lack reliable internet access, appropriate devices, or the digital literacy required to fully engage in their healthcare. Elevance Health is working to close this gap by embedding digital access into the care experience, making healthcare more equitable, convenient, and personalized.

“Consumer experience is about meeting people where they are and simplifying their healthcare journey,” said Saurabh Tandon, Chief Experience Officer at Elevance Health. “By expanding access to digital tools and services, we are helping remove barriers that can prevent individuals from getting the care they need.”