By
Fred Nyawade
Head of People and Culture
Siginon Group
A few years ago, I sat in a cross-functional review where everything looked “green” on the dashboard. Timelines were intact. Service levels were respectable. And yet, something was off, a ‘too good to be true’ kind of feeling. So asked with a smile, “Team, what’s the bad news we’re not hearing?” Interestingly, the room went quiet.











