7AI launches PLAID ELITE fully managed agentic security operations service

Agentic artificial intelligence security startup 7AI Inc. today announced the launch of PLAID ELITE, a fully managed AI-native security operations service.

The new service combines autonomous investigation by AI agents with oversight from 7AI security engineers to deliver continuous follow-the-sun coverage without requiring customers to build or scale an internal operations team.

It handles alert ingestion, enrichment, triage, investigation and response work autonomously, with the AI agents used to complete investigations end-to-end, typically without human intervention. Users retain full visibility and control over their security posture while the agents work continuously across the environment.

The new offering differs from the traditional staffed managed-services model, where coverage scales with analyst headcount, as it improves with investigation volume, with system performance compounding as agents accumulate more context on customer environments, attacker patterns and signal behavior.