The Gujarat government has collaborated with Meta to provide chatbot-based services, enabling access to certificates, ration card updates, and grievance redressal via WhatsApp.
The move will enable the delivery of nearly 20 citizen-centric services
May 25, 2026
04:07 pm
What's the storyThe Gujarat government has signed a Memorandum of Understanding (MoU) with Meta Platforms to provide citizen services through WhatsApp.
The agreement was signed in Gandhinagar in the presence of Chief Minister Bhupendra Patel, with an aim to improve the last-mile delivery of government services and make them more accessible for citizens across the state.
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