Cricket SA apologised for poor communication regarding the Newlands ticket fiasco, where only 13% of tickets were available to the public, leading to a sell-out within 10 minutes.

Cricket South Africa (CSA) has apologised for the Newlands ticketing fiasco, following a week of addressing concerns over ticket sales.

The public were denied access to the majority of tickets when they went on sale on Monday for the New Year’s Test between South Africa and England in Cape Town.

It emerged that CSA allocated 13% of tickets to the general public for the Test match scheduled for Newlands between January 3 and 7.

This was while 39% of tickets were sold to international and domestic travel packages. It resulted in tickets being sold out within 10 minutes of going on sale. According to ESPNcricinfo, only 1 600 tickets per day for the first four days of the match were put on sale, which were snapped up immediately.