BusinessIntuit has laid off 17 per cent of its full-time workforce — or about 3,000 roles worldwide — as it plans to streamline the business and focus on key areas, including AI.The company has an office in Toronto, but wouldn't detail how many Canadians affectedAbby Hughes · CBC News · Posted: May 21, 2026 6:54 PM EDT | Last Updated: 1 hour agoListen to this articleEstimated 3 minutesThe audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results.The CEO of Intuit, the parent company of TurboTax, told employees the company was 'reducing complexity and simplifying our structure' to better deliver on growth. (Peter Barreras/The Associated Press)Intuit has laid off 17 per cent of its full-time workforce — or about 3,000 roles worldwide — as it plans to streamline the business and focus on key areas, including AI.In an email sent to employees on Wednesday, CEO Sasan Goodarzi said the company was "reducing complexity and simplifying our structure" to better deliver on growth and three big goals, including scaling their "AI-native platform.""We must accelerate delivering undisputed customer benefits with an unmatched combination of data, AI, and human expertise," his memo read in part.The note to employees said the TurboTax parent company would reduce management, co-ordination-heavy and redundant roles, in addition to windind down offices in Reno, Nev., and Woodland Hills, Calif.Intuit also plans to reduce investments in Mailchimp and says it will reduce overlap between TurboTax and Credit Karma now that those products have been integrated, according to the note.Intuit told CBC News in an email that it would not detail how many of the impacted jobs were in Canada. The company has an office in Toronto and previously had an office in Edmonton, though that location was scrapped in a 2024 round of layoffs that affected 1,800 people.Intuit to close Edmonton office as global tech firm cuts 1,800 jobs across operationsIntuit had about 18,200 employees in seven countries ⁠as ⁠of July 31, 2025, according to ​the company's annual report.Affected workers were notified Wednesday about their employment status, per the note.WATCH | What the mass layoffs at crypto company Coinbase mean:What the mass layoffs at Coinbase meanMay 7|Duration 2:08Coinbase is laying off 14 per cent of its workforce. What does that mean for the future of software developers?Intuit joins a ‌growing list of companies that have announced job cuts this year, including 16,000 jobs at Amazon, 4,000 at Jack Dorsey's Block and 15 per cent of the workforce at Pinterest. While these Intuit layoffs weren't explicitly tied to AI, many other tech companies, including Block and Pinterest, did cite AI as factors behind the cuts. Block lays off 4,000 workers citing AI. But how much does AI actually have to do with it?The company has signed multi-year deals with AI startups Anthropic and OpenAI to integrate their AI models ‌into its software and add Intuit's personalized tax, finance, accounting and marketing capabilities into Claude and ChatGPT.The layoffs came shortly before Intuit released third quarter results, where it reported that it expects to pull in between $21.34 billion US and $21.37 billion US in annual revenue — up from its earlier projection of $21 billion US to $21.19 billion US. The job cuts will also cost the company about $300 million US in restructuring charges, according to Reuters.ABOUT THE AUTHORAbby Hughes is a writer with CBC News based in Toronto. Originally from Orillia, Ont., she studied journalism at Toronto Metropolitan University. She covers news from the worlds of business, entertainment, health, science and education, and her favourite stories focus on the real people in those areas — the customers, fans, patients, citizens and students. You can reach her with story ideas at abby.hughes@cbc.ca.With files from Reuters