A HOT POTATO: It seems we're now at the point where companies are cutting jobs as a result of AI while claiming the layoffs have nothing to do with AI. Business software firm Intuit, maker of TurboTax, Mailchimp, and Credit Karma, appears to be walking this path. After announcing plans to lay off 3,000 people as it puts more focus and money into integrating artifical intelligence into its products, the company's CEO has insisted that "This was not about AI."
CEO Sasan Goodarzi sent an email to staff yesterday saying that the 17% staff reduction would help the firm deliver better products. Goodarzi added that the reductions would help reduce complexity at the organization by simplifying its structure and sharpening its focus on key bets, including, of course, its efforts to infuse AI across all its products.
According to its annual report, Intuit had 18,200 employees worldwide as of July 2025, that would mean almost 3,100 people are being let go.
Reuters reports that Intuit has signed multi-year agreements with Anthropic and OpenAI to integrate their AI models into its software and bring the company's personalized tax, finance, accounting, and marketing capabilities to Claude and ChatGPT.
