Authored by Marco Aquilanti

Today we're introducing BrontoScope, one of the Bronto AI Labs initiatives aimed at reducing user toil, increasing team efficiency, and reducing MTTR.

The Problem with AI in Observability

Almost every software company is adding AI features to their products — often with mixed results. As a user, I'm frequently annoyed by the continuous stream of AI features popping up everywhere: messaging apps that want you to chat with an LLM while you're looking for your friends, search engines surfacing LLM answers first and leaving you wondering whether what you're reading is true or a hallucination.

The observability space is no exception. Many products are being "enriched" with AI features, but most are missing the point. Here's why.