A man is outraged after he says he paid $4,500 for a “bumper-to-bumper" warranty for his vehicle. Unfortunately, when the vehicle broke down just weeks after purchase, all of a sudden, he wasn’t covered after all.
TikTok creator Burt Wallace (@burt5676) posted a video about his car warranty issues. “Y’all try to help me make this video go viral if you will,” he says to start the video. “I bought a vehicle about five weeks ago. I drove it for about a week. I bought it at Legacy GMC in Laurel, Mississippi.”
Everything seemed fine, he says, until the check engine light came on. He says he took it to a nearby mechanic, who found it had low compression in cylinder number four. The mechanic said he needed a new engine.
Wallace explains that he bought a $4,500 warranty from AssureGuard on the day he purchased the vehicle, and he understood it was a “zero deductible, bumper-to-bumper warranty” that went into effect on the date of purchase.
“It was supposed to be full coverage,” he says. “Anything that goes wrong, I was supposed to be covered.”
