Process automation is older than software. The teams that remember will be the ones still shipping.
Photo by Thao LEE on Unsplash
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Fourth in a short series. The first piece argued that the gap between AI-agents-in-pilots and AI-agents-in-production is being closed by a quiet infrastructure rebuild. The second showed what that infrastructure looks like. The third was about the failure modes the dashboard does not show. This piece is the constructive counterpoint: what installing the missing discipline actually consists of, and why teams that install it will be the ones still shipping when the hype rotates.
