When Paystack launched in 2016, it positioned itself as a cheaper and faster alternative to Nigeria’s existing online payment processors. Over the next decade, the Stripe-owned fintech layered on commerce tools and other financial workflows for businesses across multiple African markets. Much of that activity lived on the Paystack Dashboard, the product surface designed for merchants to monitor transactions, track revenue, manage customers, and perform payment operations.
On Tuesday, Paystack launched the first full rebuild of that Dashboard in 10 years, introducing a redesigned interface, simplified navigation structure, mobile parity, and an AI-powered Command Centre that lets merchants ask questions about their business activity.
The redesign arrives at a moment when artificial intelligence (AI) is beginning to reshape how businesses interact with software. A PwC report found that 82% of African organisations are running AI pilots in their operations, and with the African market projected to reach $16.5 billion by 2030, companies are racing to integrate AI into business workflows.
In with the new
Internally called Canvas, the centre of the redesign is an AI-native Command Centre, a conversational interface built directly into the Dashboard that uses a merchant’s own transaction and operational data to answer questions about their business activity.
