Riverbed adds agentic AI, session replay and AI observability to Aternity platform

Digital employee experience company Riverbed Technology LLC today rolled out six additions to its Aternity Experience Platform that the company says move enterprise information technology closer to autonomous operations focused on preventing disruption rather than responding to it.

Riverbed is pitching the release as a shift away from reactive ticket queues and artificial intelligence copilots that summarize incidents after the fact. The Aternity platform combines Riverbed’s application performance and network performance monitoring under a single agent and the new modules add agentic AI, deeper telemetry capture and a conversational front end on top of that foundation.

Leading the announcements is Riverbed IQ 4.0, the fourth release of the company’s intelligence layer. The update introduces an agentic framework that can take authorized actions inside IT department workflows, generate workflows from natural language prompts and tailor outputs by IT role. Sitting alongside it is Riverbed Q, a conversational interface that plugs into existing collaboration tools so technicians can investigate issues and trigger actions in plain language.