Carl Wilson, 43, was met with an anxious OAP after he was called out to Tooting, south London, and he was left so angry at her experience that he told her there would be no charge13:23, 20 May 2026A kind-hearted plumber turned down a 'really vulnerable' pensioner's money after hearing she had just been fleeced for £7,000 by a rogue trader.‌Dad-of-two Carl Wilson, 43, who owns Jobsa Gooden, a plumbing and heating service, was left enraged after hearing the elderly woman's experience during a call out in Tooting, south London, last month. He said he was so 'disgusted' with the 'scumbag' that he told her there was no charge for his work.‌She called the Croydon tradesman after problems started again and the former semi-pro footballer raced over to help. He was stunned by her story which she told him as he set about fixing the issues. He couldn't believe the lady was charged so much - so refused to take a penny.‌READ MORE: Plumber settles debate on whether you should keep your heating on all the timeREAD MORE: Cold-top radiators will heat up 'better' and hotter if you follow engineer's 5-minute job“I can't understand how another person could do that. I don't understand it. If I do a job wrong, I go back and make sure it's right," Mr Wilson told MyLondon. "They didn’t just charge her £7,000, they also did a terrible job, the lady upstairs said. I could never ever be that person. I was brought up better than that.“It's disgusting - why would you do that? Being an honest person, especially within the trading world, goes such a long way. It's good to be someone others can trust. If you know you're ripping someone off, you've probably gone and got £7,000 off because you put so much pressure on her that she feels like she's got to go and get the money. You're a scumbag.”‌He said the woman's neighbour rang to get him round, MyLondon report. She said to him: "'She's had a few people come over and give her a quote and she's had people mess her about, we know you're trusted. Would you mind going there?'"Upon arrival he was devastated to see the 'nervous' woman answer the door. He said: "She told me the story about how she's been ripped off and straight away I just thought 'it's going to feel nice to tell her I wasn't going to take any money off her'. I knew from the start I wasn't charging her." It was a 'simple' job which needed boards removed and a nut tied.‌The anxious OAP added 'her trust for people coming into her house completely gone'. "I thought if I can change that or if I can at least help to change that then that would be amazing," said Carl. "She was really vulnerable. It saddens me when you go into an old person's home and you think they probably don't really see people anymore. I always make time for them."Carl added: "It's a feeling that you can't even describe, I got the message after from the lady upstairs that she [the pensioner] was nearly in tears and for me it's the smallest gesture."That's something I'll do on a daily basis, if I see a lady that needs help, I'm going to help her with her bags. I love to make people feel good about themselves. How it made me feel is exactly why I do things like that."Article continues belowHis journey as a plumber began at age 35 when his life as a footballer and 'wheeler dealer' came to an end. But he was faced with a big hurdle: he couldn't really read or write.So having built himself up from reading 'like a five-year-old' he began delivery driving, but the weekly £350 wasn't enough for Carl to live on, so he knew things had to change, especially as he was working 11 hour days which began at 4am. After his shifts he'd meet a friend who was a gas engineer, which inspired him.This meant he had to do five months of free work so he could get experience, landing him paid work at £70 per day. Having a 'hustler' mindset, Carl was determined to have his own company which he set-up during the pandemic, and is now proud owner of Jobsa Gooden.