This spring, several technology companies are serving up new identity verification modalities for both providers and patients, designed to better secure patient access, promote wider health data interoperability, protect against fraud losses and more.Verato's shared identity infrastructureTraditionally, identity matching requires every hospital or insurance company to clean up its own database.Verato said its new identity network will act as a single, neutral utility layer that connects providers and payers to a central hub, rather than each healthcare organization building its own data bridge to others."Identity is where platform strategy meets real operational impact," said Avi Mukherjee, chief product and technology officer, in the announcement on Tuesday. "Organizations that solve this first will set the competitive standard."He said the new Verato Identity Network or VIN creates "a network effect." As more organizations join, the network's database becomes more accurate and comprehensive, and they will create a "defensible positions" as identity standards mature. "We're at the inflection point," Mukherjee added. "Organizations that embed identity as foundational to their interoperability strategy now will set the standard."New patient identity verification tools in Epic More identity verification tools have been added to Epic Systems to help protect patient health information when users access their medical records, schedule appointments and communicate with care teams. 1Kosmos said that its platform, verifying patient identities during MyChart portal access and enrollment, is now available in the electronic health record vendors' Toolbox, the company said on Tuesday.The integration "makes it significantly easier for organizations to verify patient identities, reduce fraud risk and protect sensitive health data, without disrupting the patient experience," Huzefa Olia, 1Kosmos chief operating officer, said in a statement.The company's platform aims to reduce complexity for healthcare organizations. It meets NIST Identity Assurance Level 2 (IAL2) requirements for identity verification directly within MyChart using government-issued document authentication, biometric matching and liveness detection.In March, Voucher also announced that its IAL2-compliant patient identity application for the MyChart website and mobile app can help secure patient account creation and recovery and ongoing access. The software enables users to verify their identity using a government-issued ID and a selfie image."For health systems looking to advance digital access and strengthen patient trust, verified identity is a critical foundation," Peter Horadan, said the company's CEO, in a statement.Zoom adds human verification to videoTo help protect enterprises and regulated industries, including financial services and healthcare, the video-conferencing giant Zoom said in April that it tapped AI developer Tools for Humanity to strengthen trust in live video conferencing by integrating the World ID Deep Face verification platform into Zoom Meetings.The company said the projected growth in fraud losses, from $12 billion in 2023 to $40 billion by 2027, fueled its initiative to preserve privacy by ensuring real-time verification of human presence in video meetings."This collaboration expands the choices available to our customers by bringing innovative, security-enabling capabilities into the Zoom ecosystem, helping them confidently navigate the next era of AI-driven communication," said Brendan Ittelson, chief ecosystem officer at Zoom, in a statement. A user scans their face with an advanced camera to create their unique World ID and when they join a Zoom meeting, the app asks for a selfie and checks that it, the live video stream and the original ID image all match. A "Verified Human" badge then appears on their Zoom video tile.ID management from Lexis NexisThis past March, meanwhile, Lexis Nexis rolled out its AI-driven identity management platform, which uses proprietary AI models and deep neural networks for document authentication and identity verification. IDVerse automates identity verification, resolves duplicate and disparate identities across care settings and helps to expedite registration and claims processing workflows, the company said in its announcement.Andrea Fox is senior editor of Healthcare IT News.Email: [email protected]Healthcare IT News is a HIMSS Media publication.
Roundup: More identity verification tech for digital health exchanges
Verato launches a shared identity verification infrastructure to simplify healthcare operations. Epic makes IAL2-compliant patient identity tools from 1Kosmos and Vouched available in MyChart, while Zoom adds AI-driven human assurance in video meetings.













