Health system revenue heads increasingly turning their attention to patients' share of the bill

Patient collections are playing a bigger and bigger role in health systems’ total revenues, bringing a new focus on the difficulties organizations face in securing timely, or any, payments for thei | The portion of survey respondents who named patient balances as their single top priority nearly doubled from 2025 to 2026, reflecting "a new financial reality" ushered by greater premiums, high-deductible plans and stricter Medicaid eligibility.