Category: Kinesis Video Streams

Build real-time voice streaming applications with Amazon Nova Sonic and WebRTC

Building end-to-end live streaming applications with real-time voice interaction presents several challenges. This post introduces a solution based on Amazon Nova 2 Sonic (Nova Sonic) and Amazon Kinesis Video Streams WebRTC (WebRTC) that addresses these challenges. In this post, we’ll walk through the solution architecture, implementation patterns, and two real-world scenario examples.

How Switchboard, MD automates real-time call transcription in clinical contact centers with Amazon Nova Sonic

In this post, we examine the specific challenges Switchboard, MD faced with scaling transcription accuracy and cost-effectiveness in clinical environments, their evaluation process for selecting the right transcription solution, and the technical architecture they implemented using Amazon Connect and Amazon Kinesis Video Streams. This post details the impressive results achieved and demonstrates how they were able to use this foundation to automate EMR matching and give healthcare staff more time to focus on patient care.