Chinese regulators and the public are criticising Tesla over alleged mishandling of customer complaints
May 15, 2026
In China, Elon Musk has been the object of love - and occasional loathing.
The Tesla boss has been both lauded as a visionary and criticised by Chinese regulators and the public for the alleged bungling of customer complaints.
In addition, the dominance of SpaceX and its Starlink satellite unit has raised the ire of the People's Liberation Army.
And as the gap between Tesla and its Chinese EV rivals narrows, Musk is at risk of losing prestige and influence.
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