The luxury industry’s many contradictions
Exclusivity is not just a matter of selling some items that almost no one can afford
Exclusivity is not just a matter of selling some items that almost no one can afford

High-end brands have ignored the aspirational shopper. No wonder they’re in trouble

A lack of intrepid amateurs might explain stagnant societies

I know it’s ridiculous to pay £32 for shower gel, but not all luxuries are frivolous

They are the key to happiness — and not a matter of choice

Behind the marble, privacy and distance from the outside world are sold as luxury amenities

High-end retail is caught in an identity crisis. Can slighted shoppers be persuaded to start spending again?