Professor Johnson’s award-winning research adopts a sociotechnical systems perspective that considers how the intersection of technology, people, processes, and data impacts individuals, organizations, and society. He explores how digital technology enables the discovery, creation, and sharing of information, including
* In online communities and other social media that support open innovation
* Through applications of social network analysis, computational linguistics, and computational social science methods to analyze language use, team dynamics, and large voluntary collectives
* In content moderation, toxic content, and algorithmic content prioritization
* The role of race, gender, and diversity in algorithms, outcomes, and online experiences
