SMSes in English and Kannada by public sector oil marketing companies (OMCs), indicating that the consumer will lose subsidy on domestic LPG cylinders because his/her income was beyond ₹10 lakh, created a flutter in Mangaluru as they were received by customers who had opted out of subsidy a decade ago.

The SMS sent on Sunday read: “As per the available income tax records, your (or linked family member’s) gross taxable income exceeds the prescribed limit of ₹ 10 lakh. If you wish to dispute this, please contact the toll free number 18002333555 or register grievance in the link https://vil.Itd/HPGASa/c/HPCLCRM within seven days of receipt of this message. If no response is received within the stipulated period, the LPG subsidy may be disconnected thereafter-HPCL”.