A Delta Air Lines passenger was removed from an Atlanta-bound flight after refusing to hang up a phone call before takeoff.

The incident happened on Delta Flight 1323 at Miami International Airport on Monday, April 27.

Delta said crewmembers made repeated requests for the passenger to end the call while the plane was taxiing, but the customer did not comply and became “disruptive.”

“The safety of our customers and crew comes before all else, and Delta has zero tolerance for disruptive behavior,” the airline said in a statement to USA TODAY.

Video shared by Miami’s WSVN shows fellow passengers expressing their frustration at the individual, with one saying, “Please be considerate. Consider yourself and the rest of us.”