More than £21m was wasted by the government on an IT system which had no meaningful benefit to taxpayers, a report said.
An investigation into MyGov, announced in November 2025, found the programme suffered from weak governance, poor financial control and an over-reliance on external contractors in Guernsey.
The report from Boley Smillie, the States' Chief Executive and Head of the Public Service, found the system - which cost more than the £18m initially reported - should have been ended sooner and suffered from "poor decision-making".
The States said it would look to make changes in its leadership structures following the report.
"This report shines a harsh light on the MyGov programme, highlighting significant issues that need addressing," Smillie said in the report.
