Corporate employees said Amazon’s race to roll out AI is leading to surveillance, slop and ‘more work for everyone’.
When Dina, a software developer based in New York, joined Amazon two years ago, her job was to write code. Now, it’s mostly fixing what artificial intelligence breaks.
The internal AI tool she’s expected to use, called Kiro, frequently hallucinates and generates flawed code, she says. Then she has to dig through and correct the sloppy code it creates, or just revert all changes and start again. She says it feels like “trying to AI my way out of a problem that AI caused”.
“I and many of my colleagues don’t feel that it actually makes us that much faster,” Dina said. “But from management, we are certainly getting messaging that we have to go faster, this will make us go faster, and that speed is the number one priority.”
Just days after speaking to the Guardian, Dina was laid off.
