Most people fail with AI because they don’t understand what it actually is – if you treat it as a skill, not a shortcut, you’ll get the best results
Training teams to use AI at work has given me a front-row seat to a new kind of professional divide.
Some people hand everything over to the machine and stop thinking. Others won’t touch it at all.
But there’s a third group. They learn to work with AI critically, treat it like a bright, enthusiastic intern that needs to be managed and supported to do their best work.
The difference? It’s rarely technical ability. It’s curiosity. A willingness to experiment, get things wrong, and figure out what AI is actually good at.
