Andrew Alty thought O2 bill was a mistake, but daughter’s TikTok use allowed massive uncapped charges to accrue
A small business owner was left facing a £42,000 bill that he said nearly bankrupted him after his daughter racked up data roaming charges while the family were on holiday in Morocco.
Andrew Alty, who owns a curtains business, was in Marrakech when he received a bill for £22,000 from network provider O2, but at first he assumed it was a mistake.
“I was on my way to the desert,” he told the Telegraph. “I made multiple attempts to call O2, but there wasn’t much I could do. I could only assume there had been a glitch, or the account had been hacked,” he said.
Once he returned home, he received another bill for £20,000 and the scale of the problem became clear.
