Thirty-nine-year-old Arpita Banerjee, a resident of Baranagar in West Bengal’s North 24 Parganas district, has been battling multiple health problems since childhood, exacerbated by neurological disorders.

Born in November 1987, Ms. Banerjee had been on the earlier 2025 voter list and was included in the post-Special Intensive Revision (SIR) draft electoral rolls published in December last year. Soon after, however, she received a notice to attend a hearing over a “logical discrepancy” arising from a mismatch in the spelling of the surname “Banerjee” in her and her father’s records.

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Her 76-year-old father, a small-time businessman, accompanied her to the hearing, where they had to wait for a good three hours before officials clicked her photograph and accepted her disability certificate as documentary evidence, as mandated under SIR rules. The experience, however, has left her traumatised.

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