New US-owned app struggled with a storm and was accused of blocking content critical of Trump – can it recover?
Hello, and welcome to TechScape. I’m Blake Montgomery, writing to you from Doha, where I’m moderating panels about AI and investing as part of the Web Summit Qatar.
I want to bring your attention to the impact of a Guardian story. In December, we published a story, “‘A black hole’: families and police say tech giants delay investigations in child abuse and drug cases”, about grieving families and law enforcement officers who say that Meta and Snapchat have slowed down criminal investigations. (The tech companies contend that they cooperate.) This month, Colorado lawmakers introduced a bill to compel social media platforms to respond to warrants in 72 hours.
Nearly two weeks ago, TikTok stepped on to US shores as a naturalized citizen. Ever since, the video app has been fighting for its life. It endured a major outage that stifled users’ ability to upload videos, which fueled a fierce user backlash over perceived censorship. Now it’s facing an ascendant competitor and an inquiry by the California governor.
TikTok’s calamitous emigration began on 22 January when its Chinese parent company, ByteDance, finalized a deal to sell the app to a group of US investors, among them the business software giant Oracle. The day after the deal closed, its new owners altered its privacy policy to permit more extensive data collection.
