EasyJet has been told to stop claiming that carry-on baggage fees are available "from £5.99", after it failed to provide evidence to the advertising watchdog that passengers can bring a suitcase on board for that price.
The Advertising Standards Authority (ASA) said customers would assume from EasyJet's wording they could purchase a carry-on bag for £5.99.
The claim on EasyJet's website was flagged to the ASA by consumer group Which?, which said airlines often advertise low fares but have additional fees.
EasyJet said: "We always aim to provide clear information to our customers on pricing and the purpose of this page was to display factual information on fees and charges to customers.
"We always have some large cabin bags available for the lowest price. In light of the ASA's feedback we have made some changes to the page to ensure the information is as clear as possible for consumers."
