More than three years after the launch of ChatGPT, anxiety about artificial intelligence in the workplace remains high—especially among Gen Z—as corporate America pushes for higher productivity from leaner workforces. The U.S.’s largest bank, JPMorgan Chase, is no exception.
Speaking at the World Economic Forum in Davos, Switzerland, the company’s CEO Jamie Dimon admitted he’ll likely employ fewer workers in the next five years—but warned that rushing into AI-driven layoffs without safeguards could backfire, potentially triggering “civil unrest.”
Instead, the 69-year-old said he’d even welcome government bans on replacing masses of workers with AI. But before it gets to that stage, he already has ideas up his sleeve to protect some of the over 300,000 employees on his payroll.
“I have a plan to retrain people, relocate people, income-assist people,” Dimon said.
Dimon pointed to the roughly two-million-strong commercial trucking industry as an example. A sudden shift to fully autonomous trucking, he said, could displace workers who currently earn well into six figures, leaving them struggling to make ends meet.
