A Pokémon trading card shop in New York City remains appreciative of the outpouring of support after workers and customers were held at gunpoint and reportedly robbed of $100,000 worth of merchandise on Wednesday, Jan. 14.

"No one should have to have a gun in their face while enjoying their hobby," Poké Court wrote in a Facebook post on Jan. 14. "Thanks for all the support and love from the whole community. We love you all."

The New York Police Department told USA TODAY in a statement that the alleged robbery occurred around 6:45 p.m. ET inside the shop on West 13 Street. They were told by two women that three unidentified males entered the shop, "displayed a firearm, and made verbal threats," police said.

While inside the shop, the men "removed multiple merchandise and U.S. currency from the location, (along with) a phone from a 27-year-old female," according to police. Police told local TV station PIX11, and store owner Courtney Chin told NBC New York, that the robbers made off with about $100,000 worth of merchandise, including multiple Pokémon cards, with one each valued at $5,500 and $3,500.

Police said that there were no injuries reported and no arrests have been made. The investigation also remains ongoing, the department added.