Hilton Hotels
said Tuesday that it will sever ties with a franchise hotel in the Minneapolis area after a new video showed a desk clerk there refusing to book rooms for a person claiming to be a Department of Homeland Security agent.
Hilton’s statement came a day after the company that owns the location, Everpeak Hospitality, apologized for canceling a prior reservation for real DHS agents because of their work on immigration enforcement, and said that such a ban was not consistent with its policy of “being a welcoming place for all.”
“The independent hotel owner had assured us that they had fixed this problem and published a message confirming this,” Hilton said in a statement Tuesday on the social media site X, which was also sent by a spokesperson to CNBC.
“A recent video clearly raises concerns that they are not meeting our standards and values,” Hilton said. “As such, we are taking immediate action to remove this hotel from our systems.”
