Let’s be honest. You’ve probably used the same password for all of your online accounts and apps for years. If you’re tech-savvy, you use a password manager that generates strong and secure passwords that are saved in the cloud.

But have you heard of or used a passkey? They essentially work the same way that most people do to unlock their phones with a numeric pin or facial recognition. And they’ve been well-established as incredibly secure and user-friendly. Tech giants like Amazon, Apple, Google, Meta and Microsoft have all benefited from instituting passkeys and industry associations have pushed to make passkeys the standard.

So why aren’t more people using them?

It’s likely because many companies think of passkeys as just a security upgrade. But they’re really a crucial user experience initiative – and it’s time to treat them as such by using a combination of consumer education, phased implementation, and tech readiness assessments to make adoption smoother for users and more manageable for developers.

Why passkey use isn’t widespread (yet)