At a challenging time for the restaurant industry, major chains like Chipotle
and Cava
are putting money behind automated makelines from startup Hyphen.
The San Jose, Calif.-based company aims to help restaurants achieve two key goals in a hyper-competitive environment: speedy throughput and good customer service. The technology makes for a less chaotic and more “elegant experience” for workers and guests alike, co-founder and CEO Stephen Klein told CNBC in an interview.
“We’re probably making a bowl every 10 to 15 seconds. At peak throughput, we have more capacity usually than they do demand, especially ... for lunch and dinner rushes,” Klein said.
