La Poste’s websites, apps and banking service affected by a DDoS incident, which is also delaying postal deliveries
The websites and apps of France’s national post office and its banking service have been hit by a suspected cyberattack, disrupting deliveries and hampering online payments and transfers at the busiest time of the year.
Four days before Christmas, La Poste said on Monday that a distributed denial of service incident, or DDoS, had “rendered its online services inaccessible”. Customer data was safe, it said, but mail distribution, including parcels, had been slowed.
French media reported that customers wanting to send last-minute parcels or collect items from post offices were being turned away. The postal service sorts and delivers more than 2m items in the immediate run-up to Christmas.
The group’s banking service, La Banque Postale, said on social media that the incident was “affecting access to online banking and to the mobile app”. Card payments at in-store point-of-sale terminals were still functioning, as were ATMs, it said.
