ByMark Sparrow,
Senior Contributor.
Open-ear innovator OpenRock has announced the launch of its new Link 20 Bluetooth headset, which is designed to merge professional-grade communication with the kind of everyday lifestyle convenience many of us have grown used to. The company believes the Link 20 could redefine how people experience headsets in both professional and working life.
Traditional old-school communication headsets often lag behind developments in the consumer sector. Corporations can be notoriously conservative when it comes to specifying headsets for use in call centers.
Many enterprise headsets are bulky and can cause ear fatigue. They often cause wearers to feel isolated due to the lack of ambient awareness. Another perennial problem is fragile build quality. A call-center headset gets more punishment than a boxer in the tenth round of a fight.
