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Every day, helpline workers from Missing People speak to children who have gone missing, their heartbroken loved ones, or those who feel like they want to disappear. The Independent heard from those picking up the phone and helping bring young people back to safety

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On a Monday morning, a helpline worker answered a call from an anxious parent whose 15-year-old son hadn’t come home the night before. By lunchtime, they had also heard from a 14-year-old who had skipped school and was too afraid to return, and a 17-year-old girl who said she wanted to get on a train and never come back.