Tom Player speaks out about incident in which Victoria Bond died along with two Mexicans and two Germans

A survivor of the blizzard that killed a British woman and four others in Chilean Patagonia has said that tourists were concerned about adverse weather conditions ahead of the trek, but were told by staff it was “normal” and they could proceed.

Tom Player, a London-based composer, told the Guardian that during the brutal blizzard about 30 volunteers worked together in an attempt to try to rescue hikers.

Nine people went missing on Monday in the Torres del Paine reserve in Patagonia, a popular tourist destination, amid heavy snowfall and winds reaching up to 120mph (193km/h).

Four were rescued from a remote area in the mountains, but it was confirmed on Tuesday that two Mexicans, two Germans and a British woman, Victoria Bond, 40, had died.