ByJoe McKendrick,
Senior Contributor.
Artificial intelligence agents are supposed to augment workers, relieving them of low-level mundane tasks and boosting their insights for performing higher-level tasks. Most employees recognize the potential of agents, but when it comes to learning and adopting them, they’re left on their own. At the same time, many are avoiding potential management roles, because no one really knows yet how to manage human-AI hybrid workforces.
That’s the word from EY, which just released a survey of 1,100 professionals and white-collar workers that finds nervous enthusiasm and confusion about the advent of AI agents in their workplaces.
The stakes are high. "Our agentic AI future is nothing if not uncertain, with trillions of dollars’ worth of bets on the line from the biggest players in technology," the survey’s co-authors, led by Dan Diasio, EY Global Consulting AI Leader, stated.
